Experience operational excellence at Desjardins as a full time Operations Support Agent. Provide vital cash management and customer service in a supportive role onsite.

You'll assume critical functions in cash handling and receptionist duties at Desjardins. This role requires processing various reports, reconciling transactions, and ensuring compliance with established procedures. You will liaise with multiple Desjardins components and maintain data integrity while delivering exceptional service.

Key Responsibilities:
• Process and reconcile reports for all caisse sectors
• Perform follow-up activities with customers and members
• Validate and save data in the system accurately
• File and manage documents according to standards
• Answer transactional calls from the AccèsD Contact Centre

Requirements:
• High school diploma in a related field
• Minimum of two years of relevant experience
• Bilingual in French is required
• Grasp of products and services for caisse members
• Understanding of security and legal compliance

Bring your operational skills and customer service focus to Desjardins and support our members.
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📌 Full-Time Operations Support Agent (Quebec City)
🏢 Desjardins Group
📍 Quebec City