JOB TITLE: Account Manager (Logistics)
LOCATION: Burlington, ON
SALARY RANGE: $55,000–$60,000 + Monthly Bonus/Commission
Who Are We? We are a strategic recruitment agency connecting skilled professionals with leading employers across Canada and the United States. Our holistic approach considers both technical qualifications and cultural alignment to create successful, long-term matches.
Why Are We Looking for You? We are supporting a well-established client in hiring an Account Manager for an exciting opportunity within the third-party logistics and transportation industry. Our client delivers seamless, integrated logistics solutions to customers while fostering a collaborative, energetic and fast-paced workplace. They invest in their employees through hands-on training, mentorship and clear opportunities for career advancement. This is an excellent opportunity for a motivated customer service professional who enjoys building relationships, solving problems and managing multiple priorities in a deadline-driven environment.
What’s In It for You? Full-time, permanent position
Competitive base salary plus monthly performance-based bonus/commission
Bright, energetic and team-oriented office environment
Company-provided laptop and mobile phone with a fully paid plan
Comprehensive training and ongoing professional development
Access to industry resources and experienced mentors
Explicit advancement potential, with opportunities for promotion within 9–12 months
Supportive culture that recognizes initiative, performance and entrepreneurial thinking




What Will You Do? Manage a portfolio of customer accounts and serve as their primary point of contact
Build trusted, long-term relationships by understanding each customer’s business and logistics needs
Coordinate and track shipments from pickup through delivery
Respond quickly to schedule changes, service disruptions and time-sensitive requests
Prepare competitive pricing and transportation quotes
Dispatch and communicate with carriers and logistics service providers
Work closely with internal teams and external partners to ensure shipments run smoothly
Provide customers with accurate, proactive updates throughout the transportation process
Resolve service issues with urgency, professionalism and sound judgment
Identify opportunities to strengthen customer relationships and grow existing accounts
Deliver an exceptional customer experience by treating each customer’s business as your own
What Do You Bring? Previous experience in customer service, account management, sales support or a related customer-facing position
Ability to thrive in a fast-paced, time-sensitive workplace
Strong judgment, analytical thinking and problem-solving abilities
Excellent verbal and written communication skills




Natural relationship-building skills and a genuine commitment to customer success
Strong organizational skills with the ability to manage multiple priorities simultaneously
Confidence handling unexpected challenges and changing customer requirements
Strong computer skills, including proficiency with Microsoft Office
Experience in logistics, transportation, freight brokerage or supply chain is considered a strong asset
You’re Successful in This Role If You Are: Detail-oriented and able to identify potential issues before they affect the customer
Energetic, resilient and motivated by a dynamic environment
A self-starter who takes ownership and follows through
Calm and solutions-focused when plans change
A collaborative team member who contributes to a positive workplace
A strong communicator who keeps customers and partners informed
A relationship builder who genuinely cares about helping customers succeed
Ambitious and interested in growing your career within the organization
Recruitment Technology & AI Notice MT Talent Solutions may use artificial intelligence and other recruitment technologies to assist with candidate sourcing, resume review, communications, and administrative recruitment tasks. Our experienced recruitment professionals personally review candidates and make recommendations to our clients. Final hiring decisions are made by the hiring organization and are never based solely on automated systems. We are committed to fair, ethical, and inclusive hiring practices.

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📌 Account Manager (Logistics) (Newfoundland and Labrador)
🏢 MTtalent
📍 Newfoundland and Labrador