Parts & Rentals Advisor - Lethbridge, AB
6 days ago Requisition ID: 1149

Looking to expand your experience and grow your career with an amazing organization?

Flaman Sales Ltd. has a great opportunity for you !!!! Our Lethbridge, Alberta location has an opening for an enthusiastic, friendly and ambitious Parts & Rentals Advisor to join our team!!!

Flaman offers advancement opportunities within the company, competitive compensation, excellent benefits, an RRSP plan, a positive workplace atmosphere, and three weeks vacation !!!

At Flaman, we value the importance of building strong relationships with our customers as well as within our team. We have a strong customer service focus and believe in making things better, one customer at a time.

Primary Responsibilities include (but are not limited to):

Provide excellent customer service to both internal and external customers

Advise on customer inquiries and requests in person, over the phone, via email and through Kenect (text messaging)

Remain current with product knowledge regarding parts, hardware, inventory, fleet and new equipment

Complete required paperwork with accuracy according to company policies, procedures and protocols

Offer your expertise and knowledge on parts and rentals for ag equipment and trailer rentals

Working with customers and manufacturers to ensure warranty forms/requests are successfully completed for parts and hardware

Perform regular inventory cycle counts and maintain up to date accurate records for parts, hardware and other categories as assigned

Assist with year-end inventory counts

Back counter parts support (to the mechanics)

Prepare invoices and process payments

Follow up with customers (parts & rentals)

Maintain regular communication with Store/Divisional Managers (Parts & Rentals)





Co-ordinate shipping on rental equipment (ie. Deliveries to customers, moving items to other stores/dealers)

Monitor condition and functionality of rental equipment and notify Store/Divisional Rental Manager of replacement needs

Assist in maintaining updated file on each rental asset containing (all checklists, all CVIPS, registration info, and copies of work orders)

Various clerical duties including photocopying, sorting/filing, etc

Schedule customer rental bookings

Collaborate and follow up with other internal departments as needed

Occasional out of town/overnight travel may be necessary

Comply with company policies, procedures and protocols

Work in GPS system for monitoring/tracking trailer units

Assist in maintaining a welcoming, organized and clean workspace and showroom

Use secure work practices to ensure safety of all staff, vendors and customers

Other tasks and administrative duties as required

Weekend and Stat Holiday working hours as scheduled

Overtime may be necessary during busy seasons

Skills and Qualifications:

Recognize the importance of building strong, lasting relationships with customers, vendors and co-workers

High school Diploma or equivalent

Minimum 2 years experience in similar role (preferred)

Experience working in agriculture industry (preferred)

Proficient with technology, computer applications, including Microsoft Office and other industry specific software programs

Familiarity with mechanical and agricultural equipment /trailers (considered an asset)

Self-motivated and results-oriented

Must be accountable, reliable and have good problem-solving skills

Good time management skills with the ability to multi-task and balance priorities

Strong organizational skills, attention to detail and excellent follow-through

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📌 Parts & Rentals Advisor - Lethbridge, AB (Alberta)
🏢 Flaman Group
📍 Alberta