Position Type: Permanent Full-Time (40 hr/week)
Location Edmonton, Alberta - 5 Clinic Locations
Language: English
About the Company We specialize in orthodontics and pediatric dentistry, offering personalized and comprehensive care for patients of all ages. Our dedicated team of registered specialists uses cutting-edge technologies to create treatment plans tailored to support optimal dental health, function, and aesthetics. From early-age pediatric dental care to orthodontic solutions, we collaborate closely with patients and their families to promote long-term oral well-being and provide confident, beautiful smiles. We are committed to fostering a welcoming, supportive environment where patients feel at ease and well-informed throughout their dental journey.
About the Role We are looking for a Orthodontic Financial Coordinator to join our progressive, state-of-the-art practice. This permanent, full-time opportunity is distributed across our five modern Edmonton locations. We are looking for a self-motivated, organized, and detail-oriented professional who excels at building meaningful connections with patients, parents, and team members alike. The ideal candidate brings a positive attitude and professional commitment and thrives in a friendly team-orientated environment.
Responsibilities & Duties Responsibilities include, but are not limited to, the following:




Partner with Orthodontic Treatment Coordinators to coordinate patient treatment plans and payment
Review and start treatment contracts with patients, including consent forms, direct billing for insurance, and financial agreements
Process insurance claims
Organize patient financial records
Address patient questions and concerns about financial contracts
Follow-up with patients and insurance companies
Work with Accounts Receivable and collections
Review financial reports
Skills & Experience We are looking for a qualified who demonstrates the following clinical and interpersonal skills:
High School Diploma or equivalent
Proficient in English, both written and verbal
Computer proficient; able to learn new software quickly. Ortho2Edge and Curve Hero are used at our clinic
Experience in reception or administrative work, preferably in a dental setting
Experience as a Dental Financial coordinator is an asset
Experience with Government Insurance (NIHB and ADSC) is an asset
Experience working with medical and dental insurance is an asset
Excellent customer service skills both in person and over the phone
Available to work during applicable business hours
Willing to travel between multiple clinic locations within the Edmonton Area
Benefits Uniforms provided by the employer
Comprehensive group benefits program
Travel incentive for multi-location work
Vacation pay

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📌 Orthodontic Billing Coordinator (Alberta)
🏢 Cityorthopeds
📍 Alberta