Join an expert team as a Senior IT Operations Specialist, leveraging 10+ years of experience to solve critical network incidents. Work in a dynamic environment with on-call duties and advanced network management tools.

This role requires profound troubleshooting skills in a large-scale network ecosystem. You will be pivotal in maintaining network services globally, and collaborating with cross-functional teams to prevent incidents. Your expertise in automation and network support will drive proactive monitoring strategies.

Key Responsibilities:
• Provide senior-level troubleshooting for network incidents
• Resolve critical issues as part of the L2 Tech Response team
• Analyze network traces to identify root causes quickly




• Conduct proactive monitoring and optimize incident resolution
• Direct colleagues towards effective resolution of support queues

Requirements:
• 10+ years in wired/wireless technologies experience
• Expert-level network trace analysis capabilities
• Knowledge of cloud, SD-WAN, and network platforms
• Robust leadership for managing complex incidents
• CCIE or F5 qualifications preferred

Utilize your extensive expertise in troubleshooting and leadership to enhance operational efficiency across the network.
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📌 Senior IT Operations Specialist Role (Ontario)
🏢 Jobtailor
📍 Ontario