Lead exceptional guest experiences as a Guest Service Manager with Sandman Hotel Group. This full-time position emphasizes customer service, team leadership, and operational management to ensure exceptional hospitality.

In this agile role, you will oversee the Front Office, Reservations, and Guest Activities while ensuring adherence to Sandman Hotel standards. Your strong managerial skills will enable you to enhance revenue through occupancy maximization and client relationships. You will also play a pivotal role in developing team morale and responding to emergencies effectively.

Key Responsibilities:
• Direct Front Office, Reservations, and Guest Activities
• Prepare forecasts to maximize occupancy and revenue




• Develop client relationships for personalized service
• Support employee development and morale initiatives
• Manage administrative duties accurately for operations

Requirements:
• Previous hotel experience in Rooms Division
• Strong supervisory and decision-making skills
• Proficiency in Microsoft Office applications
• Excellent communication and organizational abilities
• Capability to thrive in guest service situations

Elevate guest experiences and team performance through effective management at Sandman Hotel Group.
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📌 Guest Service Manager for Sandman Hotel (Ontario)
🏢 Sandman Hotel Group
📍 Ontario