Enhance client care with Bayshore HealthCare as a Client Experience Coordinator. This role focuses on coordinating client schedules and ensuring efficient service delivery every day.
Bayshore HealthCare seeks a dedicated Client Experience Coordinator to elevate client satisfaction through effective organization. You will collaborate with clinical leaders to tailor care and service plans for clients, maintaining precise schedules and communication with both clients and field staff. Your attention to detail and commitment to operational efficiency will impact overall client experiences positively.
Key Responsibilities:
• Collaborate with Clinical Leader on client care requests
• Develop and manage client care team schedules
• Communicate schedules and promote teamwork
• Ensure data entry accuracy with confidentiality
• Provide onboarding support for recent Field employees
Requirements:
• Minimum Secondary School Diploma required
• At least two years of customer service experience
• Exceptional organization and communication skills
• Proficient in keyboarding and scheduling software
• Bilingual in English and French preferred
Bring your skills in client care coordination and customer service to Bayshore HealthCare.
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