Description
A Victoria’s Secret & Co Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for brand and customer experience execution within the store. In higher complexity stores, accountability is shared with and guided by a Victoria’s Secret Manager. This role reports to the Store Manager or Victoria’s Secret Manager, as assigned.

Key Responsibilities
The Victoria’s Secret Supervisor ensures a strong customer and brand workplace by supporting a store that delivers a compelling and consistent Victoria’s Secret brand experience. They ensure both product presentation and selling behaviors reflect the Brand’s guidance and objectives. Specifically, the Victoria’s Secret Supervisor is responsible for executing and maintaining:

Visual execution within the Victoria’s Secret brand business

Product storytelling and selling behaviors that bring the brand to life

Sales floor and fitting room standards (if applicable)

Category-level execution aligned to brand priorities and direction

Partners with Operations Leaders to ensure product availability and readiness





Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution

Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

Leading and demonstrating company values

Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.

Coaching & development of associates

Executing Daily Work Force Management actions to manage labor hours

Maintaining visual merchandising standards

Collaborating with Sales Leadership Teams to ensure seamless execution

Leading and modeling behaviors that link to leadership competencies

Demonstrating and leading company policy and procedures

Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing

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📌 VS Supervisor-Mapleview VS (Ontario)
🏢 Victoria's Secret
📍 Ontario