Elevate customer experiences as a Technical Advisor with our team! In this role, you’ll blend your passion for the trucking industry with excellent problem-solving skills in a fun work environment.
We are looking for a qualified Technical Advisor who will greet customers and gather vital information on vehicle issues. You will manage work orders, explain necessary repairs, and ensure customer satisfaction. Your day will involve planning and communicating repair progress, along with compliance to safety standards.
Key Responsibilities:
• Gather information on vehicle maintenance needs
• Prepare and explain work orders to customers
• Communicate repair recommendations and estimated costs
• Track ongoing repairs and maintain records
• Handle customer service situations professionally
Requirements:
• Vocational diploma in sales consulting or mechanics
• Proven experience in a technical advisory capacity
• Passion for the trucking industry
• Exceptional interpersonal skills
• Solid focus on customer satisfaction
Bring your customer service skills and technical knowledge to our vibrant team and make a difference!
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