Join Flair Airlines in Calgary, AB as a Customer Regulatory Compliance Specialist focused on enhancing service through effective case management and regulatory maintenance. Support our mission of accessible air travel for all.
In this full time role, you will help resolve regulatory matters and oversee the management of compensation claims, collaborating with various teams to ensure timely resolutions. Your expertise will reinforce Flair's commitment to compliance and customer satisfaction.
Key Responsibilities:
• Manage customer and regulatory compliance cases effectively
• Assess documentation for compliance with regulatory standards
• Coordinate with internal teams for compliance implementation
• Track litigation calendars and maintain documentation
• Develop training materials for customer-facing staff
Requirements:
• Preferred degree in Business Administration or similar
• 3-5 years of experience in regulatory compliance
• Excellent organizational and analytical skills
• Experience with claim management tools like Zendesk
• Valid criminal record check and work eligibility in Canada
Bring your regulatory compliance expertise to Flair Airlines and help make air travel accessible for all customers.
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