Step into a vital role at Watts as a Customer Service Specialist in Burlington, Ontario, where you'll provide exceptional support with a focus on customer satisfaction. This hybrid position involves order management, handling inquiries, and maintaining high service standards.

As part of the agile Watts Customer Service and Sales Department, you'll ensure smooth operations through effective communication and problem-solving skills. With over two years of experience in customer-facing roles, your efforts help uphold our mission of providing clean water solutions globally. You’ll work closely with cross-functional teams to enhance service quality and drive operational excellence.

Key Responsibilities:
• Respond promptly to customer inquiries and issues
• Maintain deep understanding of company products and policies




• Ensure compliance with service standards in all transactions
• Efficiently resolve customer issues with professionalism
• Support inventory accuracy through ERP activities

Requirements:
• High school diploma or equivalent required
• Minimum 2 years in a customer-facing role
• Experience with ERP systems is essential
• Proficient in Microsoft Office applications
• Strong attention to detail and organizational skills

Bring your customer-focused mindset and problem-solving abilities to contribute meaningfully to Watts and the future of water.
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📌 Watts Customer Service Specialist (Ontario)
🏢 Watts Water Technologies
📍 Ontario