Boost customer satisfaction with Advantage Restaurant Supply in Niagara Falls as a Customer Service Agent. This role involves direct customer interaction and issue resolution.
As a full time Customer Care Professional, you will engage with customers, providing vital product and service information while managing their inquiries effectively. Your responsibilities will include order follow-ups, issue resolution, and coordination with project management and service techs to ensure smooth operations. Accuracy and proactive communication will be key in your daily activities.
Key Responsibilities:
• Manage inbound customer inquiries with care
• Offer clear product and service insights to clients
• Oversee order placement and modifications
• Collaborate with teams to resolve service issues
• Keep detailed records of customer interactions
Requirements:
• Strong background in customer service roles
• Exceptional communication and active listening skills
• Ability to analyze and resolve customer issues
• Skillful with CRM systems and computer tools
• Professional and reliable team player
Help shape the customer service landscape at Advantage Restaurant Supply in Niagara Falls.
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