Become a key ambassador at Germain Hotels as a Guest Service Agent, where your engaging nature welcomes guests and enhances their experiences. Your attentiveness and creativity will shine in every interaction.

As a Guest Service Agent, your core responsibilities include managing check-in/out processes, responding to guest inquiries, and solving issues efficiently. Engage with guests through various channels, utilizing your solid communication skills to personalize their stay. Work collaboratively with other departments to ensure a seamless experience.

Key Responsibilities:
• Ensure efficient guest check-in and check-out
• Creatively address guest requests and questions
• Proactively resolve any guest concerns




• Collaborate with departments for personalized service
• Maintain smooth operations throughout the hotel

Requirements:
• Diploma in Hospitality considered beneficial
• Exceptional communication capabilities
• Positive attitude focused on guest services
• Handle challenging situations professionally
• Good with technology; OPERA PMS experience a plus

Join Germain Hotels as a dedicated Guest Service Agent and enhance guest experiences through exceptional service.
#J-18808-Ljbffr

📌 Ambassador Role: Guest Service Agent (Quebec City)
🏢 Germain Hotels group
📍 Quebec City