Support VWGoA/VGCA and VW and Audi Dealers with customer-focused Remarketing Mobility Programs services

Support VWGoA/VGCA and VW and Audi Dealers with customer-focused Remarketing Mobility Programs services

Fulfill remarketing mobility programs accurately and on time

Create packages and validate terms, MSRP, and buyout prices

Ensure packages are received by required deadlines

Audit program packages for compliance and completeness

Process and reconcile daily check requests and dealer refunds

Review, research, and resolve dealer inquiries and follow-up

Follow up on past-maturity Service Loaners to ensure satisfactory vehicle disposition and asset protection

Act as liaison among NAR Remarketing, VW and Audi dealers, VCI/VCCI, field personnel, brands, marketing, and other internal areas

Organize daily Dealer Service Loaner workflows to meet goals and KPIs

Conduct title research and ensure timely title release using company and vendor systems

Resolve title transfer rejections with DMVs, title vendors, service providers, dealers, and internal stakeholders

Monitor state changes in Service Loaner vehicle titling, including electronic titling, and recommend improvements

Research and document state sales tax guidelines for Service Loaner units

Oversee buy/sell processes for Service Loaner units and educate incoming dealers

Support IT projects including UAT testing, upgrades, and changes

Assist the Dealer Services Team with phone calls and administrative tasks

Support other NAR Remarketing responsibilities and perform assigned duties and projects

Requirements

Diploma in business management

2-4 years experience in automotive retail activities, preferably automotive leasing

Strong verbal and written communication skills

Excellent listening skills and articulation





Influencing and negotiation skills

Solid interpersonal skills

Positive attitude and team player

Highly motivated, able to work independently with minimal direction; self-starter

Exceptional computer skills

Strong analytical and sound business skills

Organized approach to work and meeting deadlines

Highly adaptable to changing priorities

Ability to formulate and support own ideas while being open to alternatives

Ability to work independently of direct supervision

Proven written and verbal communication skills

Proven ability to exercise independent judgment and function in highly ambiguous situations

Accurate data entry skills

Strong MS Office skills, including Word, Access, and Excel

Core Competencies
Demonstrates expertise in managing remarketing mobility programs, ensuring compliance, and maintaining effective communication with dealers and internal stakeholders. Proficient in data entry, analytical skills, and utilizing MS Office tools to support operational efficiency.

Highest-signal resume keywords

Automotive Retail Experience

Remarketing Mobility Programs

Strong Verbal And Written Communication Skills

Data Entry Skills

MS Office Proficiency

ATS Optimization Keywords
Hard Skills

Remarketing Mobility Programs

Data Entry Skills

Analytical Skills

Title Research
Compliance Auditing

Buy/Sell Processes

Service Loaner Management

MS Word

MS Access

MS Excel

Soft Skills

Strong Interpersonal Skills

Influencing Skills

Negotiation Skills

Organizational Skills

Positive Attitude

Certifications & Qualifications

Diploma In Business Management

Industry Keywords

Automotive Leasing

Dealer Services

Service Loaners

Sales Tax Guidelines

Title Transfer

Tools & Technologies

Company And Vendor Systems

UAT Testing Tools

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📌 Remarketing Mobility Programs Specialist (Ontario)
🏢 Jobtailor
📍 Ontario