Lead a vibrant sales team at Michaels in Nanaimo, BC, focused on enhancing customer experiences and driving sales results. This role emphasizes leadership, effective coaching, and adherence to brand standards.

As the Sales Manager, you will oversee front-end operations while ensuring optimal adherence to store policies and operational guidelines. You'll engage in mentorship to foster best-in-class customer service and sales strategies. Part of your purview includes managing the store's product offerings as well as promotional initiatives that boost customer loyalty and satisfaction.

Key Responsibilities:
• Drive execution of Company policies and standards
• Coach team on Customer Experience and selling behaviors
• Manage Manager-on-Duty coverage and operational continuity




• Support efficient use of POS and Self-Checkout systems
• Oversee loyalty program promotions and customer enrollments

Requirements:
• 3+ years of retail leadership experience
• Solid sales coaching and team management skills
• Ability to stand and move throughout the store
• Capacity to perform manual lifting up to 50 pounds
• Availability for flexible work hours, including nights and weekends

Elevate sales performance and customer engagement strategies with your leadership at Michaels.
#J-18808-Ljbffr

📌 Sales Manager at Michaels in Nanaimo (British Columbia)
🏢 The Michael's Companies
📍 British Columbia