Elevate homeowner satisfaction as a Community Coordinator at Mattamy Homes Canada in Ottawa. This full time position focuses on exceptional customer service and warranty management while working on-site, five days a week.

As the Community Coordinator in the Warranty Department, you will serve as a key point of contact for homeowners, ensuring their needs are met promptly. You will coordinate warranty visits, respond to inquiries, and manage various administrative tasks essential for maintaining excellent homeowner relations. Your role contributes directly to the Mattamy Mission of delivering the best homeowner experience in every interaction.

Key Responsibilities:
• Answer homeowner inquiries via phone and email within 24 hours
• Schedule and follow up on warranty visits efficiently




• Maintain documentation in JDE systems for service requests
• Prepare and monitor reports for warranty management reviews
• Organize office supplies and support payroll processing

Requirements:
• Minimum 2 years office administration experience
• Strong computer skills in Microsoft Office
• Excellent organization and multitasking abilities
• Customer service conflict resolution experience required
• Willingness to work at various Ottawa locations

Bring your strong administrative skills, customer service expertise, and coordinated approach to enhance the homeowner experience with Mattamy Homes.
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📌 Community Coordinator at Mattamy Homes (Quebec City)
🏢 Mattamy Homes
📍 Quebec City