Please note this is a fully onsite position at our Distribution Center in Surrey.
Shift will be 10:00am to 6:00pm ( Monday to Friday)
Overview:
At Saje Natural Wellness, we're nature's original farmacy, blending the superpower of plants so you can remedy real life, naturally. And like nature, we're continually growing! As we continue to build our team, we're seeking talented people to join us: in our stores, support offices, and distribution centres. We are a purpose-driven, people-first organization where collaboration, innovation and entrepreneurial mindsets thrive.
We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.
At Saje, you’ll connect with a dynamic community and make a positive impact. Join our team and grow your career, alongside the most talented, hard working, and kind-hearted people out there.
The impact you'll make:
Reporting into the Fullfillment manager - DC Operations, the Senior Distribution Team Lead is responsible for overseeing outbound operations on the DC floor; including but not limited to ecommerce, inventory, retail ops, etc. The Senior Distribution Team Lead performs as a liaison between leadership and Distribution team.

Tasks and responsibilities performed daily contribute to providing retail stores and eCommerce customers with product required and requested. All functions performed ultimately lead to the fulfillment of units to our Community members, allowing them to meet their wellness needs, while also contributing to the overall success of Saje as a business.

The Distribution Team Lead will provide training, direction and guidance to functional teams and Distribution Associates, ensuring that operations can function effectively.

All Saje Team Membersare responsible forcontributingtoSaje’sculture andmaintaininga positive environment for themselves and their peers.

What you'll do:

Manage daily volumes and ensure work is readily available for team members throughout operational hours





Work cross-functionally with internal departments and business partners to balance labour and workload to ensure all Distribution priorities are met daily

Liaise with various teams/departments for escalated issues (CX, TX, Inventory, IT)

Ensure all departmental functions are completed within set SLAs

Ensure all departmental functions are completed with an efficient use of labour

Proficiency in utilizing Dynamics A/X (WMS)

Ensure all associates meet required expectations and KPIs daily, providing feedback, coaching and re-training where necessary

Ensure all departmental functions are completed in accordance with training and Standard Operating Procedures

Assists with the creation of all documentation to support training and Standard Operating Procedures

Ensure timely communication and escalation of any potential issues regarding people, functions, technology, labour requirements or safety hazards

Identification and execution of continuous improvement opportunities in partnership with management

Onboarding and training of current team members while providing support & coaching

Ensure all team member are working in a safe manner

Creates a team environment where all Team Members consistently experience a sense of belonging and inclusion

Comfortable communicating with a wide range of team members.

We'd love to hear from you if you have:

Previous experience with WMS or similar programs is an asset

Previous order fulfillment experience is an asset

1-2 years warehouse experience in a leadership role

Excellent attention to detail, accuracy is one of your key habits

Takes initiative and proactively identifies potential set backs

Team player who works productively with a wide range of people





Manages time effectively and adapts quickly to changing priorities

Understands and thrives in a fast-paced environment

Able to multi-task and problem solve

Able to lift/carry/maneuver heavy material or equipment (up to 50 lbs)

Have a current OFA level 2 /Intermediate First aid certification or willing to process one within a month of employment ( company will pay for the training)

Why Saje? Here at Saje, we understand that joining a team is an important decision to make, so we want to be sure you're supported to do your best work. The hourly wage range on average for this position is from $22.00 - $24.00. Base pay is dependent on market location and mayvary depending on job-related knowledge, skills, experience, and internal equity. In addition to your base, we offer:

Health benefits - comprehensive health, vision and dental packages available

Paid sick days

Generous product discount

Full onboarding plan and onboarding buddy to help you settle in

Employee Assistance Program - 24/7 support, resources, and information available to you and your family

Paid time off to ensure you're resting & recharging

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

All applications are viewed by a member of our team and therefore we do not use AI as part of our screening & selection process. We do use AI to transcribe our preliminary screening calls with our recruitment team. This job posting is for an existing vacancy on our team that we are presently hiring for.

Saje provides equal employment opportunity to all employees and applicants, and we believe the best teams are made up of diverse perspectives and people. We offer reasonable accommodations to candidates with disabilities throughout the recruitment process and will work with you to ensure you are supported while working at Saje.

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📌 Senior Distribution Team Lead (British Columbia)
🏢 Saje Natural Wellness
📍 British Columbia