Elevate customer service as a Retail Shift Supervisor with Canadian Forces Morale and Welfare Services (CFMWS). Support Canadian Armed Forces members while managing retail operations and enhancing community experience.

CFMWS seeks a dedicated Shift Supervisor to provide vital retail services to CAF members. You will handle customer concerns, oversee staff, and ensure smooth store operations, including processing refunds and ensuring food service cleanliness. This role is crucial in creating a supportive environment that meets the unique needs of military personnel.

Key Responsibilities:
• Supervise retail staff and operations daily
• Manage customer complaints and enforce satisfaction protocols
• Authorize refunds, voids, and transaction adjustments




• Operate Point of Sale systems for all transactions
• Ensure cleanliness in food service and dining areas

Requirements:
• Experience in cash handling and personnel management
• Food Handling Certification when required
• Bilingual (English and French) essential
• Strong client focus with excellent communication skills
• Ability to perform moderate lifting during shifts

Lead retail excellence at CFMWS, ensuring outstanding service in a supportive workplace.
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📌 Retail Shift Supervisor at CFMWS (Quebec City)
🏢 Kibbi Technologies
📍 Quebec City