Join Sentinel Dock & Door as a Team Lead for IT Support in Oakville, Ontario, where you’ll spearhead technical operations across Toronto and Quebec. This role demands a dynamic leader with deep expertise in desktop and endpoint support.
As a senior IT resource, your role will be critical in delivering exceptional user experiences. You will manage complex issues, mentor IT personnel, and collaborate with various teams to drive effective solutions and improvements.
Key Responsibilities:
• Lead daily support activities and ensure service excellence
• Resolve complex desktop and application issues
• Manage deployment and lifecycle of IT hardware
• Foster robust relationships with stakeholders
• Oversee IT project delivery and documentation
Requirements:
• Bachelor’s degree in a related field or equivalent
• 5-7 years of onsite IT support experience
• Previous experience as a technical lead
• Advanced skills in Windows and macOS troubleshooting
• Knowledge of ITIL-based support processes
Make a significant impact on IT service delivery at Sentinel Dock & Door with your leadership and problem-solving abilities.
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📌 Team Lead for IT Support in Oakville (Ontario)
🏢 Sentinel Dock
📍 Ontario
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