Drive customer satisfaction as a Customer Service Representative Tier 1 at S&S; Activewear in Canada. This role prioritizes communication proficiency and swift problem resolution in a supportive environment.
Become part of a respected team as a CSR at S&S; Activewear. Your role involves answering customer inquiries, guiding them in placing orders, and ensuring satisfaction through effective troubleshooting. Candidates must have prior experience in customer service and be proficient in Microsoft Office to succeed.
Key Responsibilities:
• Assist customers with transactions and service inquiries
• Foster positive relationships through professional conduct
• Troubleshoot basic product and service issues
• Meet and surpass established departmental metrics
• Follow a structured schedule based on call volume
Requirements:
• Solid communication skills, written and verbal
• Proficient in Microsoft Office suite
• Necessary math skills for transactions
• Detail-oriented with a focus on accountability
• Commit to continual learning and development
Excel at S&S; Activewear by delivering innovative customer solutions and enhancing satisfaction.
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