About the Role Our client is seeking a customer-centric Customer Service Advisor to join their team in Kimberley . This hybrid role offers the chance to engage with customers, resolve inquiries, and enhance their overall experience with our services. You will be a vital link between the company and its clients, ensuring satisfaction and fostering strong relationships. This position requires strong communication skills and the ability to balance remote work flexibility with in-office collaboration.
Key Responsibilities Handle inbound customer inquiries via phone, email, and live chat.
Provide accurate and comprehensive information regarding products and services.
Assist customers with troubleshooting, order placement, and account management.
Resolve customer complaints and issues efficiently and professionally.
Maintain detailed and accurate records of customer interactions.




Collaborate with other departments to ensure a seamless customer journey.
Requirements Previous experience in a customer service or advisory role.
Excellent verbal and written communication skills.
Proficiency in using CRM systems and customer support platforms.
Robust problem-solving abilities and a customer-focused mindset.
Ability to adapt to a hybrid work environment , blending remote and office duties.
High school diploma or equivalent required.
Perks Competitive salary with performance incentives.
Hybrid work arrangement providing flexibility.
Comprehensive health and wellness benefits.
Opportunities for training and career advancement.
A supportive and team-oriented work culture.

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📌 Customer Service Advisor - Kimberley (British Columbia)
🏢 Placements24
📍 British Columbia