Join Kinaxis as a Senior Technical Account Manager and play a pivotal role in enhancing customer success. Enjoy a dynamic hybrid work model while working with leading supply chain technology and clients.

As a Senior TAM, you will develop deep insights into customer environments and partner across departments to drive impactful results. Your expertise will guide clients in maximizing the use of solutions, addressing risks, and improving overall system performance. Work independently to tackle complex issues and foster strong customer relationships.

Key Responsibilities:
• Act as the strategic advisor for high-profile clients
• Develop deep expertise in technical architecture and solutions
• Drive root cause analysis for technical challenges




• Partner with cross-functional teams to enhance solutions
• Identify recurring issues and suggest improvements

Requirements:
• Bachelor's degree or equivalent experience required
• Minimum 7 years in technical account management
• Hands-on experience with Kinaxis Maestro needed
• Proven ability to lead complex initiatives
• Robust communication and stakeholder influence skills

Drive customer excellence and lead initiatives with Kinaxis' cutting-edge supply chain solutions.
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📌 Senior Technical Account Manager Role (Quebec City)
🏢 Kinaxis
📍 Quebec City