Become a key player in Bell's innovative workplace as a Service Desk Technician. Your skills in network troubleshooting and client communication will be essential in keeping our connected future strong.

At Bell, we believe in empowering our teams with cutting-edge technology and collaborative support. As a Service Desk Technician, you will be part of a 24/7 operation responsible for monitoring and troubleshooting network equipment. This role requires a solid understanding of inter-networking principles and exceptional customer service skills.

Key Responsibilities:
• Perform surveillance and troubleshooting on customer’s network equipment
• Manage tickets and keep customers informed on status
• Collaborate with partners and suppliers actively
• Apply escalation procedures as necessitated
• Maintain knowledge of Bell’s product offerings

Requirements:
• College diploma in electronics or telecommunications
• Basic knowledge of CCNA and inter-networking
• Fluent in English (French is an asset)
• Ability to manage change effectively
• Willingness to undergo background security checks

Join us at Bell and enhance your skills in a dynamic, supportive environment.
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📌 Bell Service Desk Technician (Ontario)
🏢 Bell Canada
📍 Ontario