About the Role Our client is seeking a vigilant and dynamic Casino Floor Supervisor to oversee operations on the gaming floor in Kimberley . You will be responsible for ensuring the smooth running of casino games, maintaining a secure and enjoyable workplace for guests, and leading a team of dealers and floor staff. This role demands a sharp eye for detail, excellent customer service skills, and a strong understanding of casino operations and regulations, contributing to the property's reputation for exciting and fair gaming.
Key Responsibilities Supervise daily casino floor operations, ensuring compliance with all gaming regulations and internal policies.
Manage and motivate a team of gaming staff, providing guidance, training, and performance feedback.
Monitor gaming tables and customer activity to ensure fair play and identify any irregularities.
Provide exceptional customer service to guests, addressing inquiries and resolving disputes promptly.
Ensure the security of the gaming floor and casino assets,
coordinating with security personnel as needed.
Assist in scheduling staff and managing floor coverage to meet operational demands.
Requirements Proven experience in casino operations, with prior supervisory experience highly desirable.
In-depth knowledge of various casino games and gaming procedures.
Strong understanding of regulatory compliance and security protocols.
Excellent leadership, communication, and conflict-resolution skills.
Ability to work flexible hours, including nights, weekends, and holidays.
Benefits Competitive salary with potential for bonuses based on performance.
Comprehensive health and retirement benefits.
Opportunities for career advancement within the gaming industry.
Staff discounts and entertainment perks.
A fast-paced and exciting work environment.
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📌 Casino Floor Supervisor (British Columbia)
🏢 Placements24
📍 British Columbia
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