Join Manulife as the Global Operations Excellence and Solutions Delivery Lead, driving strategic initiatives in a hybrid role. Analyze processes, enhance performance, and implement transformative solutions using Microsoft platforms.

In this key position, you will strategically identify improvement areas within Alternatives Investment Services globally, leveraging your 5-8 years of experience in transformation and business analysis. Collaborate with cross-functional teams to support digital solutions and ensure successful project execution. Deep analytical skills and effective stakeholder communication are essential for this role to impact organizational effectiveness.

Key Responsibilities:
• Conduct detailed business process analyses for improvement
• Assist in planning and monitoring transformation projects




• Gather and analyze data for better decision-making
• Collaborate with teams and stakeholders to align initiatives
• Deploy solutions using PowerApps, Power BI, and more

Requirements:
• Bachelor’s degree in business, finance, or related fields
• 5-8 years of experience in business transformation
• Robust analytical and communication skills
• Proficiency in data analysis tools like Excel, SQL
• Experience with Microsoft Power Platform solutions

Utilize your expertise in process analysis and solution delivery at Manulife, enhancing operations across the globe.
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📌 Global Operations Solutions Lead at Manulife (Quebec City)
🏢 Manulife Financial
📍 Quebec City