Join our energetic team as a Customer-Focused Service Advisor in Sudbury, Ontario. Drive exceptional service experiences by guiding customers through their vehicle services efficiently and professionally.

As the first point of contact for service customers, your role is crucial in ensuring a smooth and welcoming experience. You'll utilize your excellent customer service skills to navigate inquiries, develop estimates, and maintain rapport with customers. This position requires someone organized, energetic, and ready to contribute to a high-energy dealership environment.

Key Responsibilities:
• Assess automotive services based on customer descriptions
• Verify warranty and service contract coverage
• Develop service estimates for customers
• Prepare detailed repair orders accurately
• Maintain communication with customers about their vehicle status

Requirements:
• Excellent customer service skills essential
• 1-2 years of experience in customer service
• Auto experience considered an asset
• Valid G Driver's License required
• Flexibility to work weekends within business hours

Shape customer experiences positively as a Service Advisor with us.
#J-18808-Ljbffr

📌 Customer-Focused Service Advisor in Sudbury (Ontario)
🏢 The 401 Group
📍 Ontario