Join Lyft's Business Forecast & Planning team as a Global Support Workforce Analyst in a hybrid work model. Leverage your analytic skills in SQL and Python to optimize staffing at scale across multiple sites.

This full-time role focuses on forecasting, capacity management, and scheduling to ensure that Lyft's global support workforce is effectively sized. Collaborate hands-on with BPO partners and utilize AI tools to provide actionable data insights. You'll play a critical part in supporting leadership recommendations and the day-to-day planning execution.

Key Responsibilities:
• Develop models connecting business drivers to staffing decisions
• Translate complex data into actionable insights for leadership
• Execute daily planning tasks including dashboards and reports




• Use AI tools for analytics and recommendations
• Identify opportunities for operational improvements

Requirements:
• 2+ years in planning, forecasting, or analytics roles
• Proficiency in SQL and Python for data analysis
• Solid analytical mindset and business acumen
• Track record of data-driven decisions and stakeholder communication
• Bachelor’s degree in relevant quantitative fields

Bring your expertise in analytics and workforce planning to Lyft's innovative team in Canada.
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📌 Global Support Workforce Analyst at Lyft (Ontario)
🏢 certexamdb.com
📍 Ontario