Job Description: The main role of the Supervisor is to oversee all front of house employees within the Restaurant Outlet. The supervisor will be responsible for training, supervising and inspiring employees to ensure exceptional customer service is provide on a daily basis, and that a positive guest experience is had through interaction and satisfaction.
Job Responsibilities: Lead, direct & motivate all employees while working in a “hands-on” environment
Training of new employees in departmental procedures and expectation as well as safety
Complete scheduling of staff to ensure adequate coverage and monitor staff performance
Meet or exceed labor, inventory & cost control targets through proper control methods dependant on levels of business
Daily inventory and stock control reports




Completion of administrative duties as required
Ensure a positive guest experience including interaction & satisfaction
Ensure a positive employee experience through training, motivation & ongoing development of all employees
Ensure cleanliness & maintenance of outlet at all times
Regularly communicate with other departments to ensure the overall success of the department and the resort as a whole
Assist with payroll tracking
Complete other tasks as assigned
Shovel snow & ensure outlet staff are also shoveling snow as and when required
Ensure quality of product & services offered at all times

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📌 Outlet Supervisor – Winter 26/27 (Alberta)
🏢 Canadian Rocky Mountain Resorts
📍 Alberta