À propos de Cencora Cherchez‑vous à faire une différence dans la vie d’un patient? Chez AmerisourceBergen, vous trouverez une culture innovante et collaborative, axée sur le patient et soucieuse de faire la différence. En tant qu’organisation nous sommes unis par notre responsabilité d’œuvrer pour des vies plus saines.
Ce que vous ferez This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business. This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment. Supervises day-to-day pharmacy support and operations to meet productivity, service, and quality targets. Plans team routines, sets daily priorities, removes blockers, and escalates issues within defined guidelines to maintain reliable execution. Ensures adherence to standard operating procedures, compliance requirements, and documented workflows within the unit. Improves operational consistency by implementing small process and tool enhancements validated through straightforward performance measures.
Responsabilités Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail. Supervises performance against operating metrics, reassigns tasks, and resolves routine issues to sustain delivery reliability.



Ensures adherence to standard operating procedures, regulatory requirements, and quality standards; escalates exceptions per defined thresholds. Maintains compliance with safety, privacy/security, and documentation standards while reinforcing required training and practices. Implements small-scale process and tool improvements using established methods and validates outcomes with defined metrics. Administers people management activities including onboarding, coaching, performance tracking, and documentation in line with organizational practices. Communicates status updates, service expectations, and workflow dependencies to team members and stakeholders.
Éducation Bachelor’s degree in healthcare administration, business, life sciences, pharmacy technology, or a related field preferred, or equivalent experience required.
Expérience professionnelle 3+ years of experience in specialty pharmacy operations, pharmacy support, medication access, reimbursement, fulfillment, or a related healthcare operations environment required.
Less than 2 years of experience in a management capacity preferred.
Certifications Certification in pharmacy technician support, pharmacy operations support, or equivalent preferred.
Ce qu'AmerisourceBergen offre Nous offrons une rémunération globale concurrentielle.
Notre engagement envers nos associés comprend l’offre de programmes d’avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l’ensemble de nos associés.




Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons.
De nombreux avantages sociaux sont payés par l’entreprise, tandis que d’autres sont offerts par les cotisations des associés.
Les offres d’avantages sociaux spécifiques peuvent varier selon l’emplacement, le poste ou l’unité d’affaires.
Temps Plein Égalité d’accès à l’emploi AmerisourceBergen s'engage à offrir des possibilités d'accès à l'emploi égales sans égard à l’origine ethnique, à la couleur, à la religion, au sexe, à l’orientation sexuelle, à l’identité de sexe, aux renseignements génétiques, à la nationalité, à l'âge, aux handicaps, au statut de vétéran ou à l’adhésion à toute autre classe protégée par la loi fédérale, d’État ou locale.
Politique sur l’accessibilité AmerisourceBergen a adopté des pratiques d’emploi justes et accessibles. Sur demande, AmerisourceBergen offrira des mesures d’adaptation aux personnes handicapées durant les processus de recrutement, d’évaluation et d’embauche et tout au long de leur emploi.
Affiliated Companies Innomar Strategies Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

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📌 Pharmacy Program Team Lead (Alberta)
🏢 MWI Buying Group
📍 Alberta