Lead the overall performance of three retail locations across the Vancouver market
Act as Store Manager for one location while maintaining effective oversight of the other two stores
Drive sales, profitability, conversion and key retail performance indicators
Coach, develop and support store leadership teams to strengthen performance and succession
Build a culture of accountability, engagement, product knowledge and exceptional customer service
Establish explicit priorities and ensure consistent execution across all locations
Review store results and identify opportunities to improve sales, productivity, staffing and operational performance
Maintain a regular presence in each location and provide hands-on leadership where additional support is required
Recruit, onboard and develop high-performing retail talent
Support scheduling, labour management and workforce planning across the market
Ensure strong standards in merchandising, visual presentation, inventory management and store operations
Build a team that can confidently educate customers on cookware, knives, kitchen tools and related products
Partner with senior leadership on business planning, promotional initiatives and market opportunities
Ensure company policies, health and safety requirements and loss prevention standards are consistently followed
Deliver a customer experience that reflects the quality, expertise and heritage of the brand




Requirements Proven retail leadership experience with responsibility for multiple locations or a high-volume store environment
Strong track record of driving sales and improving business performance
Experience coaching and developing Store Managers, Assistant Managers and frontline teams
Comfortable balancing multi-unit leadership with direct responsibility for one store
Strong understanding of retail KPIs, labour management, inventory and store operations
Experience in kitchenware, housewares, home, specialty retail or another product-led retail environment is an asset
Strong appreciation for product knowledge and consultative customer service
Commercially minded with the ability to identify opportunities and turn them into action
Strong communication, organization and problem-solving skills
Able to build credibility quickly and lead through clear expectations, coaching and follow-through
Customer-focused with high standards for service, presentation and execution
Flexible to travel regularly between three Vancouver-area locations
Corporate Culture Join an established international brand with a strong reputation for quality and craftsmanship
Lead three Vancouver-area retail locations with meaningful ownership of the market
Remain hands‑on with customers and teams while building broader multi-unit leadership experience
Work within a product category that combines culinary expertise, premium retail and customer education
Develop teams, improve performance and make a visible impact across the business

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📌 Area Manager (British Columbia)
🏢 JRoss Recruiters
📍 British Columbia