Join Guardteck as the Director of Operations and Client Success in Burnaby, BC, focusing on enhancing client relationships and overseeing operational strategies. This leadership role aims to improve service delivery across multiple security sites.

The ideal candidate will possess senior-level experience in client success and operations management, particularly in contract-driven environments. You'll be responsible for leading teams, managing performance metrics, and supporting proposal activities, all while ensuring high standards of service and client satisfaction.

Key Responsibilities:
• Direct account managers for optimal service delivery
• Cultivate and strengthen client relationships
• Monitor contract compliance and performance metrics




• Manage operational budgets and KPIs effectively
• Assist in RFP/RFQ process and client proposals

Requirements:
• Extensive experience in multi-site service management
• Demonstrated ability in leading client-facing teams
• Solid understanding of compliance and service quality
• Proven skills in budget and resource management
• Background in property management or security services

Lead the charge in client success and operational excellence at Guardteck in Burnaby.
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📌 Director of Operations and Client Success (British Columbia)
🏢 Guardteck Security
📍 British Columbia