Salary Details
The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr.

Job Summary
Come work as a Quality Assurance Manager, Environmental Services with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Quality Assurance Manager to join the Environmental Services team.

As a Quality Assurance Manager, Environmental Services with Vancouver Coastal Health you will:

Provide specialized skills in the support of achieving Vancouver Coastal Health's (VCH's) organizational and quality improvement strategic direction.

Provide expertise and administer the regional Quality Assurance Program and ensure compliance to all criteria and organizational policies through auditing, training of aides, supervisors and managers and updating cleaning procedures for the department.

Ensure the highest possible standards of cleaning for the sites and the improvement of safety and quality of care and client experience at VCH.

Maintain the QA Audit Program standards at all time through engaging onsite operations teams to meet or exceed established standards, and ensures that initiatives are aligned with organizational goals, objectives and improvement priorities.

Function at all levels of the organization, across all programs and sites, partners with point-of-care teams (physicians, nursing, and allied care) and interacts with leadership, clinical leadership, patient and resident care management and corporate and support leaders.

Qualifications
Education & Experience

Bachelor's Degree in a related field, with five (5) years' recent,



related quality assurance leadership experience in an Environmental Services organization, or an equivalent combination of education, training and experience.

Valid BC Driver's license, as local area travel requires the use of a vehicle.

Knowledge & Abilities

Knowledge of and experience with quality improvement principles and practices and methodologies, measurement techniques, and tools.

Demonstrated excellent facilitation and training skills, and knowledge of adult education principles and practices.

Strong desire and ability to work independently and manage multiple priorities with minimal supervision, including excellent follow - through skills

Experience in identifying opportunities for continuous improvement; process drive and ability to move forward with improvements.

Experience working in a fast paced environment, and the ability to provide guidelines and execution of cleaning standards.

Robust written, presentations and verbal communication skills

Strong computer skills with knowledge of Windows application, including Word, Excel and PowerPoint

Excellent communication and teamwork skills to function within a complex interdisciplinary environment.

Physical ability to perform the duties of the position.

Closing Statement
As per the current Public Health Orders, as of October 5, 2023,



all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.

Why Join Vancouver Coastal Health (VCH):

Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan

Grow your career with employer-paid training and leadership development opportunities

Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families

Award-winning recognition programs to honour staff, medical staff and volunteers

Access to exclusive discount offers and deals for VCH staff

Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed. We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Thank you for your interest in Vancouver Coastal Health.

#J-18808-Ljbffr

📌 Quality Assurance Manager, Environmental Services (British Columbia)
🏢 Vancouver Coastal Health
📍 British Columbia