Parks Canada- Lake Louise, Yoho & Kootenay Field Unit – Visitor Experience
Selection process number
2026-PKS-LLYK-EA-088

Employment tenure
Acting, Assignment, and/or specified period. Refer to “Intent of the Process” for additional information.

Salary
$30.66 to $33.28 per hour-plus supervisory differential (under review)

Level
GS-MPS-05(C3)

Who can apply
Persons who reside within a 200 km radius of Radium Hot Springs, BC

Organization information
For further information on the organization, please visitParks Canada .

Duties
This position is responsible for overseeing lifeguard and cashier staff and coordinating all aspects of daily pool operations. Responsibilities include staff supervision and scheduling, reception and customer service functions, responding to public inquiries, monitoring facility cleanliness, and supporting operational efficiency. This role plays a key part in maintaining a safe, secure, and welcoming environment while delivering a high-quality experience for guests and staff.

Work environment
Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.
Top reasons to work for Parks Canada:
Work-life balance
Paid vacation and leave
Pension and retirement benefits
Health and dental benefits
Training and career development
Working in beautiful locations
Transfer and promotion opportunities
Diverse and inclusive workplaces
Contribution to public service

Intent of the process
The results of this process will be used to fill two term vacancies and may be used in the future to fill permanent or temporary vacancies that may arise at the GS MPS 05 C3 group and level, in the same, or other, areas within the Parks Canada Agency with full or part-time hours for various tenures, such as: Indeterminate, Term, Acting Assignment or Assignment at level, depending on status of the selected candidate.

Positions to be filled
2

Conditions of employment
• Obtain and maintain Reliability Status security clearance. Learn more about Security Screening (https://parks.canada.ca/agence-agency/emplois-jobs/securite-security).
• Possession and maintenance of Occupational Certifications.
• Undergo and meet the requirements to work as a lifeguard, including occupations certifications, ongoing in-service training and regular evaluations to Lifesaving Society standards.

Operational Requirements
• Willingness and ability to perform a variety of tasks (i.e. cashier, janitorial, pool and grounds maintenance, including snow removal).
• Willingness to perform under reasonable physical stresses (i.e. heavy lifting, pushing or pulling, working with cleaning chemicals, etc.).
• Willingness to wear identifier clothing and personal safety equipment.
• Willingness to work shifts, weekends, holidays,



overtime and outdoors in various weather conditions.

You need (essential for the job)
Your application must clearly explain how you meet the following

EDUCATION
Failure to clearly demonstrate in your application how you meet the Education and Experience factors found on the Statement of Qualifications may result in the rejection of your application.Successful completion of secondary school or equivalent.NOTE: Proof of education will be required at time of interview.

OCCUPATIONAL CERTIFICATIONS*
• A valid Canadian National Lifeguard (NL) Certification
• CPR “C” level
• Aquatic Emergency Care or Standard First Aid or International Red Cross First Aid or International St John’s Ambulance First Aid
* Copies of current certificates (awards) will be required at the time of interview.

EXPERIENCE
• Experience in direct supervision of personnel, including coordinating and monitoring daily activities, training, and managing performance.
• Experience in planning and/or providing services to the public.
• Experience in cash handling, and/or balancing daily sales.
• Experience in pool operations.

Applied / assessed at a later date

KNOWLEDGE
• Knowledge of health and safety best practices, including safe cleaning practices.
• Knowledge of swimming pool facilities operations, acts and regulations.

ABILITIES
• Client Focus: Providing service excellence to internal and/or external clients.
• Communication: Ability to communicate effectively.
• Concern for Safety: Identifying hazardous and potentially hazardous situations; taking appropriate action to maintain a safe environment for self and others; conduct emergency procedures and first aid.
• Problem Solving: Identifying problems and the solutions.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Leadership: Ability to manage and lead a team successfully, to make decisions and take appropriate action; helping achieve excellent results.

Language requirements (essential for the job)
May be applied / assessed at a later date

ASSET OCCUPATIONAL CERTIFICATIONS*
• AMOA (Airway Management and Oxygen Administration)
• Aquatic Emergency Care
• Cardiopulmonary Resuscitation “Health Care Provider” Level
• Emergency Medical Responder or Emergency Medical Technician
• Pool Operator Certification
• Valid National Lifeguard (NL) Instructor
• Valid National Lifeguard (NL) Examiner
• Valid First Aid/CPR Instructor
* Copies of current certificates (awards) will be required at the time of interview.

Our commitment




We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Equity, diversity and inclusion
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self declare if you belong to one of the designated employment equity groups when you apply.

Learn more about diversity and inclusion in the public service .

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.Parks Canada is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. Parks Canada operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.Each person is entitled to participate in the appointment process in the official language of their choice.

A cover letter-Applicants must clearly demonstrate in their cover letter (Maximum 1000 words) how they meet the Education and Experience criteria listed in the Statement of Qualifications (see above). Applicants must list both of these factors in their cover letter, and then write one or two paragraphs for each demonstrating how they meet these factors by providing concrete examples. Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described in the cover letter. Failure to clearly demonstrate in your cover letter how you meet the Education and Experience factors found on the Statement of Qualifications (see above), may result in your application.

Contact information for 3 references

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

Hiring organization contact
Name: Sonia Mahon, Visitor Services Team Lead V, Visitor Experience
Email address: [email protected]

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📌 Head Lifeguard (British Columbia)
🏢 Employment and Social Development Canada
📍 British Columbia