Build Your Career with a National Organization Where Your Expertise Makes an Impact
COMPANY OVERVIEW
The Bolt Supply House, Source Atlantic, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Inside Sales Representative based out of our Edmonton, AB location (5136 67th Avenue NW).

SUMMARY
The Inside Sales Representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.

RESPONSIBILITIES

Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise

Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions

Present alternatives and solutions considering pricing, specifications, compatibility, and availability

Process quotes, proposals, and orders accurately, ensuring all product specifications and system requirements are accurately captured and addressed

Provide reliable updates on product availability, shipment status, and delivery timelines

Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues





Follow up with customers after sales to ensure satisfaction and address concerns

Maintain organized customer records and communicate demand changes to purchasing

Support counter sales, inventory counts, and maintain accurate system data

Adhere to company policies and procedures

Stay current on product lines, technical updates, and industry trends

Perform other duties as assigned

QUALIFICATIONS

2 or more years of experience in an Inside Sales role is required

Though not required, preference will be given to individuals with experience/knowledge with mechanical systems, power transmission components, or related

Strong customer service skills with a professional attitude

Clear communication skills (in-person and on the phone)

Honest, reliable, and dependable

Good problem-solving skills and attention to detail

Strong time management and ability to work both independently and as part of a team

Experience meeting sales targets and upselling products

Able to stay calm and skilled when dealing with difficult customers

Basic math skills for pricing, measurements, and calculations

Comfortable using computers and software such as Microsoft Office and ERP systems

Unveiling Your Perks:
Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of perks:

Competitive compensation that recognizes your worth.

Health, prescription, and dental coverage you can count on — tailored to fit you and your family.

An employer-matching retirement savings plan for your financial security.

Additional life and disability insurance options for peace of mind.

Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.

An enriched vacation entitlement schedule for a balanced life.

Participate in our physical fitness reimbursement program, championing your vitality.

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📌 Inside Sales Representative - Edmonton, AB (South) (Alberta)
🏢 The Bolt Supply House
📍 Alberta