FNZ seeks a Production Support Technical Specialist to provide leadership in technical expertise and issue management. This role requires strong analytical skills and customer interactions in a dynamic environment.

Join FNZ's Production Support Team to engage directly with clients, resolving critical issues while influencing platform configurations. This key role demands a solid understanding of asset management trends, regulatory compliance, and effective communication strategies. You will also guide junior team members and participate in customer training programs.

Key Responsibilities:
• Provide leadership and support for assigned FNZ clients
• Resolve critical incidents and manage escalations effectively
• Document customer-specific requirements and ensure solutions are delivered




• Facilitate comprehensive training programs for FNZ customers
• Offer guidance on regulatory compliance for platform delivery

Requirements:
• 5+ years in financial services or wealth management
• Strong background in asset management and market trends
• Excellent organizational and time management skills
• Ability to communicate complex concepts clearly
• Independent working style with initiative focus

Motivate your career by delivering exceptional support and leadership within FNZ's creative Production Support team.
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📌 Technical Specialist in Production Support (Ontario)
🏢 FNZ Group
📍 Ontario