회사 개요 우리는 전 세계가 사랑하는 식품을 만들기 위해 존재합니다. 하지만 우리는 그 이상을 합니다. 우리 회사는 선한 영향력을 발휘하는 것을 최우선으로 하는 곳이며, 매일매일 배움을 확장하고 새로운 시각을 탐구하며 새로운 가능성을 재창조하는 공간입니다. 우리는 서로에게 도전하고 성장할 수 있는 대담한 사고를 가진 인재, 즉 최선을 다할 수 있는 인재를 찾습니다. 식품 분야의 확고한 리더가 되기 위해, 우리는 끊임없이 다음을 향해 도전하는 사람들과 함께합니다.
Are you a strategic thinker who can turn customer and category data into a story that drives action? General Mills Canada is looking for a Customer Insights Manager drive incredible collaboration as the Customer Insights lead for Loblaws. You'll be the face of the insights team to Loblaws buyers and a trusted partner to our internal sales organization. Your work will help shape assortment, shelving, innovation, and category growth recommendations across our major categories. This is a high-visibility role for someone who can hit the ground running in a customer-facing environment. You'll bring relevant experience from a comparable category management, customer insights, retail sales, or account-focused role, then apply your expertise to General Mills brands, categories, and ways of working.
What You'll Do Be the insights lead and category advisor for Loblaws, building trusted relationships with buyers and serving as a confident, credible face of the insights team. Turn Nielsen, LDIA - the Loblaws customer data platform and other customer or syndicated data into compelling stories that reveal what is happening, why it matters, and what to do next. Lead category reviews, start-sell conversations, and planogram reset work, shaping recommendations for innovation, assortment, shelving, and total category growth. Evaluate SKU performance and incrementality, then bring forward clear, unbiased recommendations that help customers make better shelf and space decisions. Bring recommendations to life by building shelf examples and showing buyers how the data translates into an actionable in-store strategy. Equip the sales team with insights for customer negotiations, playbooks, and business conversations - including share-of-shelf analyses - while helping them understand the commercial implication behind the numbers. Stay close to customer needs, proactively uncover opportunities, and challenge assumptions with the integrity to recommend what is best for the total category. Collaborate across the insights team and with GIC Mumbai colleagues who support data pulls and tactical analysis.
Minimum Qualifications Bachelor's degree, preferably in business or a related field.
3+ years of experience in customer insights, category management, retail sales, account management, or a closely related field.




Experience working directly with Loblaws or a major Canadian retailer- with an understanding of retailer ways of working, including customer data platforms, category reviews, buyer engagement, or planogram processes.
Demonstrated experience using Nielsen and LDIA, along with other customer-specific or syndicated data, to develop business cases and recommendations.
Strong proficiency in Microsoft Excel.
Strong English-speaking communication and presentation skills, with the ability to communicate clearly and concisely with buyers, sales partners, and stakeholders at different levels.
Demonstrated ability to translate analysis into a compelling story and actionable recommendation.
Experience working directly with customers, retailers, buyers, or cross-functional commercial teams.
Preferred Qualifications Experience with category reviews, planograms, assortment optimization, shelving strategy, innovation launches, or start-sell meetings.
Strong problem-solving and analytical capabilities, with the ability to connect data to strategic business planning.
A track record of thought leadership and making recommendations that support the total category—not just one brand or company.
A team-oriented, proactive working style and the confidence to build relationships externally and earn trust internally.
Comfort presenting to customers and responding thoughtfully to questions in real time.
Additional Considerations The posting for this position is to fill an existing vacancy within the organization.
Applicants must be currently authorized to work in Canada on a full-time basis.
General Mills will not provide sponsorship for work visas for this position.
General Mills is committed to Employment Equity and encourages applications from all qualified candidates.
Accommodations are available upon request for candidates with disabilities taking part in all aspects of the recruitment and selection process.
International relocation or remote working arrangements outside of Canada will not be considered for this role.
Our people are at the heart of what makes General Mills great - it's why people join and stay. When we connect, co-create, collaborate, and celebrate together, it strengthens our relationships and increases trust. To Win Together, we need to be together, physically and virtually. To do that effectively, we need to think about connecting with intentionality - the moments both big and small, in-person, virtual, and hybrid. Given that collaboration is critical to the success of our team members, our teams, and our business,



the expectation for this role will be to work in the office on Monday through Thursdays each week. Our policy allows flexibility for the reality of business and personal schedules. Friday is flexible regarding your work location.
The salary range for this position is $98,500 - $147,850 / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experiences, performance, and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, financial wellbeing, time off programs, wellbeing support and perks. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.
급여 범위 이 직책의 급여 범위는 다음과 같습니다. $98,500 - $147,900 Annual General Mills에서는 구성원의 경력에 따라 현재 직무에 대한 성과와 기술을 반영하여 급여를 지급하고자 노력합니다. 이 직무의 급여 범위는 학력, 기술, 경력, 인증 등을 포함하되 이에 국한되지 않고 채용 결정에 고려되는 수많은 요소를 나타냅니다. 따라서 합격자의 급여는 명시된 범위 내에서 결정될 수 있습니다. General Mills는 기본 급여 외에도 전반적인 복지에 초점을 맞춘 경쟁력 있는 종합 보상 패키지를 제공합니다. 우리는 건강 혜택, 은퇴 및 재정적 복지, 휴가 프로그램, 복지 지원 및 부가 혜택의 토대를 제공하게 되어 자랑스럽게 생각합니다. 혜택은 직무, 국가, 지역, 노조 여부 및 기타 고용 상태 요인에 따라 달라질 수 있습니다. 귀하는 연간 인센티브 프로그램 참여 대상이 될 수도 있습니다. 인센티브 지급 여부는 개인 및 조직 성과 등 다양한 요인에 따라 달라집니다.
자격 요건 지원자는 해당 직무가 위치한 국가의 최소 연령 요건을 충족해야 합니다. 새로운 가능성. 대담한 사고. 진실된 마음. 탁월한 사람들과 함께 탁월한 브랜드를 만듭니다. General Mills는 전 세계가 사랑하는 식품을 만듭니다. 100여 개 시장에 걸쳐서 우리는 힘을 합쳐 새로운 제품을 개발하고, 혁신을 주도하며, 함께 성장해 나갑니다. 이곳에서 여러분은 선의를 추구하는 기업에서 의미 있는 일을 하며 식품 산업의 미래를 이끌어 나갈 수 있습니다.

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📌 Customer Insights Manager - Loblaws (Ontario)
🏢 General Mills
📍 Ontario