Join BMW/MINI Langley as a Lease Portfolio Specialist and take charge of customer retention strategies. Enhance your career while driving engagement and managing customer relationships.

As a full-time specialist, you'll support the Sales Management team by executing portfolio outreach and coordinating customer appointments. Your role entails nurturing customer relationships at various ownership stages and working alongside sales consultants for seamless transactions. This position requires a proactive approach to customer engagement and accurate record-keeping.

Key Responsibilities:
• Implement outreach strategies as guided by Sales Management
• Coordinate appointments and customer follow-ups
• Nurture customer relationships during lease maturity




• Support service drive initiatives and engagement
• Track and report on customer activity and outcomes

Requirements:
• Excellent communication and relationship management skills
• Previous experience in automotive leasing or sales
• Proficiency with dealership CRM systems, preferably Tekion
• High organizational skills and attention to detail
• Thrive in a performance-driven workplace

Drive customer satisfaction while growing at BMW/MINI Langley as a Lease Portfolio Specialist.
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📌 BMW/MINI Langley Portfolio Specialist Role (British Columbia)
🏢 OpenRoad Auto Group
📍 British Columbia