Join Teldio's Support team as a Technical Support Specialist, where you'll partner with clients in Ottawa to implement and troubleshoot leading-edge security solutions.

In this energetic role, your technical acumen will directly impact our customers' experiences with Teldio’s two-way radios, access control, and VMS technologies. You will handle diagnostics and support complex integrations, ensuring seamless operations. Collaboration with internal teams is essential to optimize processes and elevate customer satisfaction across the board.

Key Responsibilities:
• Assist customers with software installs and upgrades
• Use diagnostic tools for effective troubleshooting
• Maintain detailed support interaction records




• Collaborate with sales and engineering for feedback
• Document processes to enhance knowledge sharing

Requirements:
• Minimum 2 years experience in technical support
• Expertise in networking and command-line Linux tools
• Proven troubleshooting skills with security systems
• Excellent communication skills across audiences
• Ability to self-manage and prioritize tasks effectively

Apply your troubleshooting skills and take pride in supporting Teldio's innovative technology solutions.
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📌 Customer-Focused Technical Support Role (Quebec City)
🏢 Teldio
📍 Quebec City