Contact overdue accounts within an assigned portfolio of strategic customers to collect outstanding balances in a timely manner
Perform collection activities and communicate with clients regarding collections issues, actions, payment inquiries, and invoicing
Update and maintain accurate customer files and report status to Management as required
Research and reconcile accounts to recognize billing issues
Prepare monthly account breakdowns and analysis
Compile and provide invoice copies, credits, and unapplied payment details
Prepare and reconcile accounts, unapplied credit balances, and credit notes
Coordinate monthly pre-authorized payments with customers and the Payments team
Participate in conference calls with customers and internal partners supporting recovery of past due invoices
Perform ad hoc tasks assigned by management to support team objectives and Accounts Receivable success
Report to the Team Lead, Accounts Receivable
Build relationships with internal partners and work cross-functionally
Requirements Bachelor's degree in accounting or 3+ year's experience processing accounts receivable.
AI Fluency and/or use of M365 Copilot
Must possess a high level of moral judgment for handling confidential information and monetary transactions
Strong diplomatic, negotiation and conflict resolution skills in order to handle late payment discussions
Effective attention to detail and high degree of accuracy managing reconciliations
Able to effectively communicate both verbally and in writing
Must be a team player and have the ability to effectively work within a strong cross functional setting.
Sound analytical thinking, planning, prioritizing and execution skills
Excellent computer skills with a strong working knowledge in Microsoft Word and Excel
Working understanding with the US Health Care system - would be a benefit
Core Competencies Demonstrates expertise in Accounts Receivable management, including collection activities, account reconciliation, and financial analysis. Proficient in utilizing Microsoft Word and Excel for reporting and communication within a cross-functional team environment.
Highest-signal resume keywords Accounts Receivable Management
Collection Activities
Microsoft Excel
Analytical Thinking
Negotiation Skills
ATS Optimization Keywords Hard Skills Accounts Reconciliation
Financial Analysis
Billing Issue Resolution
Payment Processing
Invoice Management
Soft Skills Attention to Detail
Effective Communication
Team Collaboration
Conflict Resolution
Diplomacy
Certifications & Qualifications Bachelor's Degree in Accounting
Industry Keywords US Health Care System
Confidential Information Handling
Cross-Functional Collaboration
Tools & Technologies Microsoft Word
M365 Copilot