Elevate the pet parent experience as a Customer Experience Assistant Manager at PetSmart. Lead a dedicated team while ensuring safety and service standards for both pets and people.

As an Assistant Store Manager with PetSmart, you will provide exceptional leadership and foster a culture that prioritizes customer care and associate growth. Key responsibilities will include recruitment, coaching, and enhancing the overall store experience for pet parents. You'll also manage essential store operations and maintain compliance with our policies to ensure excellent care and service.

Key Responsibilities:
• Lead associate recruitment, coaching, and development efforts
• Ensure a protected and healthy environment for pets and customers




• Manage daily store operations and compliance with policies
• Address escalated customer and associate concerns
• Oversee financial performance, including P&L; targets

Requirements:
• 3-5 years of retail leadership experience
• Full-time availability, willing to work varied hours
• Strong communication skills, both written and verbal
• Proficient in computer applications
• Organizational skills and attention to detail

Become a crucial part of PetSmart and cultivate a community devoted to exemplary pet care and customer satisfaction.
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📌 Customer Experience Assistant Manager at PetSmart (Ontario)
🏢 PetSmart Store Support Group
📍 Ontario