Become a pivotal Customer Service Officer at TD in Halifax. This role focuses on exceeding customer expectations, supporting relationship managers, and leveraging internal partnerships for seamless service.

As a Customer Service Officer I, you will act as a vital point of contact within Personal & Commercial Banking, ensuring exceptional client experiences through active engagement. You’ll facilitate requests, enhance customer relationships, and deliver support to internal partners while concentrating on credit administrative tasks and compliance. Your contributions directly impact sales by identifying cross-selling opportunities to enhance client retention.

Key Responsibilities:
• Meet or exceed LEI targets and customer service goals
• Act as first point of contact for credit administrative queries




• Facilitate connections with various business partners
• Upload necessary documentation into systems
• Support Relationship Managers in credit matters

Requirements:
• High school education; undergraduate degree preferred
• 1+ years of related customer service experience
• Knowledge of bank policies and compliance regulations
• Ability to maintain effective internal communication
• Solid understanding of credit-related processes and solutions

Excel in customer service, credit administration, and relationship building at TD in Halifax.
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📌 Customer Service Officer Halifax (Nova Scotia)
🏢 The Toronto-Dominion Bank (Canada)
📍 Nova Scotia