04 Sep
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GuruLink
|
Toronto
Location: REMOTE / Toronto, OntarioThis job allows you to work remotely. PARTNER IMPLEMENTATION LEAD. Remote within Canada, occasional travel to partner sites. Reports to Head of Implementation. $130,000 to $160,000 CAD plus equity.ABOUT THE COMPANY. Our client is a Canadian embedded insurance platform. Banks, telecoms, fintechs, neobanks and consumer brands use them to put insurance directly inside the products their customers already use, rather than sending those customers off to a broker. What wins them deals is time to market: building this in-house means years of carrier negotiation, licensing and compliance groundwork, while through this platform a partner can be live in about a quarter. They hold the carrier relationships, run a up-to-date API-driven platform built to be worked by both engineers and AI agents, and carry SOC 2 Type 2. The business is growing quickly and moving into the US market, and the implementation function is being built out to keep pace. THE ROLE. You will own partner projects end to end, from requirements through launch and into the first thirty days in production. This is a job about ownership and communication. You know what it takes to move something from an idea to a shipped product, and you are fluent in how software actually gets built. You can follow how a solution fits together, ask engineers questions worth answering, and explain the trade-offs to a partner who is not technical. Curiosity matters here more than any single credential.
Over time you become the person who knows more about your projects than anyone on either side. You are the constant across the life of a project. Alongside you sit a technical and product owner holding the vision, an engineering team building against it, product and design shaping the flows, and a solutioning function holding the early partner context. You carry the project the whole way, so the partner deals with one person who knows their history rather than a chain of handoffs. This is as much an internal job as an external one: keeping your own teams aligned and unblocked is what makes the partner-facing half work. WHAT YOU WILL OWN. Lead partner projects from requirements through launch, accountable for timeline, scope and outcome. Take a directional solution and sharpen it into something engineering can build. Run the delivery mechanics so status is never guesswork. Map dependencies across every party and keep them visible. Carry the KPIs agreed at solutioning into the build and make them measurable from day one. Be the named contact for your partners. Set expectations with senior people on both sides. Keep partners, insurers and third-party providers working from one shared view. Hold every party to what they signed up for and elevate early. When scope moves, name it and put the decision in front of whoever should make it. Own readiness for go-live: configuration, access, support model, monitoring and escalation. Stay accountable through the first thirty days live, then hand over to the
📌 Partner Implementation Lead (Toronto)
🏢 GuruLink
📍 Toronto