Enhance healthcare delivery as a Customer Support Specialist at Boston Scientific in Ottawa. This hybrid role focuses on exceptional service and problem-solving for health care providers.
Boston Scientific is seeking a dedicated Customer Support Specialist to streamline operations and improve the customer experience. You will efficiently process orders, respond to multiple inquiries, and connect clients with specialized expertise. Your proactive communication will ensure timely resolutions and business support in a high-performance workplace.
Key Responsibilities:
• Manage inbound emails and accurately process customer orders
• Assist sales teams with outbound communications and issue resolutions
• Respond to incoming calls and resolve customer issues




• Transcribe order information into tracking applications
• Ensure proper filing of all incoming emails
Requirements:
• Bachelor’s degree or technical degree in a related field
• Minimum 1 year of customer service experience
• Proficiency in Microsoft Office applications
• Familiarity with SAP preferred
• Experience in a healthcare or medical device setting preferred
Bring your expertise in customer service and operations to support Boston Scientific's mission in healthcare.
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📌 Customer Support Specialist at Boston Scientific (Ottawa)
🏢 Boston Scientific Gruppe
📍 Ottawa