High Liner Foods is seeking a Manager of IT Service Delivery & Customer Experience to lead end-to-end IT service operations across the enterprise. The role requires onsite work four days a week and a robust focus on service quality, customer experience, and cost optimization.
You will manage the outsourced service desk, drive CSAT and KPI improvements, and oversee budgeting, governance, and security readiness.
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📌 IT Service Delivery & CX Leader (Hybrid) (Halifax Regional Municipality)
🏢 High Liner Foods
📍 Halifax Regional Municipality
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