Role & ResponsibilitiesProvide smooth and correct administrative operation.Maintain an up‑to‑date database within the system.Welcome all guests.Monitor check‑ins, including groups, and give total attention and dedication to guests.Take care of guests and provide concierge service.Offer a wide range of information.Supervise the organization and sales of guests' activities and the correct handling and charging.Effectively handle guest complaints, take corrective action to prevent recurrence, and convert the guest into a repeat customer.Coordinate proper actions with other departments and inform the Front Office Manager of responsible matters.Coordinate and communicate with Housekeeping, Maintenance, and Food & Beverage departments.Ensure all staff are thoroughly familiar with the hotel’s emergency procedures and are prepared for any emergency.Execute regular technical/skills training.Set up and maintain ongoing training programs in the Front Office department.Be familiar with all related company documentation,



especially the relevant Operational Standards Manual for the field of responsibility.Required Skills & Qualifications2–5 years experience in a major hotel, and one year experience in a supervisory role.Able to speak, read, write and understand the primary language(s) used in the workplace.Good communication skills, both verbal and written.Most tasks are performed in a team environment with the employee acting as a team leader.Able to work with minimal direct supervision.Basic computational ability.Basic computer skills.Knowledge of hotel computer accounting programs, such as Room Master.The starting wage for this role is $22.00/hour.Equal Employment OpportunityInformation Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation.#J-18808-Ljbffr

📌 Front Desk Supervisor, Elk + Avenue Hotel - $22 An Hour (Winnipeg)
🏢 Elk + Avenue Hotel
📍 Winnipeg