Job Title: Client Services Coordinator (Remote) - Part Time & Full Time Location: Remote Summary: We are currently seeking a highly organized and self-motivated Client Services Coordinator to join our team on a remote basis.

This role will be responsible for providing excellent customer service and support to our clients, ensuring their satisfaction and retention.

This is a part-time or full-time position, depending on the selected candidate''s availability and qualifications.

Responsibilities: - Serve as the primary point of contact for assigned clients, maintaining strong relationships and addressing any inquiries or concerns in a timely and qualified manner - Collaborate with various departments to ensure efficient and effective delivery of services to clients - Manage client accounts, including processing orders, tracking shipments, and handling billing inquiries - Proactively identify and resolve any issues that may arise, escalating to the appropriate team members as needed - Maintain accurate and up-to-date client records and documentation - Monitor client satisfaction and retention rates,



taking necessary steps to improve and maintain high levels of satisfaction - Stay current on industry trends and updates to effectively communicate with clients and provide them with relevant information Requirements: - Minimum of 2 years of experience in a customer service or client-facing role - Excellent communication skills, both written and verbal, with the ability to articulate complex information clearly and concisely - Solid organizational and time-management skills, with the ability to prioritize and multitask effectively - Proficient in Microsoft Office and CRM software - High school diploma or equivalent; some college preferred - Experience in a remote work environment is a plus We offer a competitive salary and benefits package, along with a supportive and collaborative work environment.

If you are a dedicated and driven individual with a passion for providing exceptional customer service, we encourage you to apply for this position.

To apply, please submit your resume and a cover letter highlighting your relevant experience and qualifications.

We look forward to hearing from you!

📌 Client Services Coordinator (Remote) - Part Time & Full Time (Ottawa)
🏢 Qureos
📍 Ottawa