Join TD as a Customer Experience Associate in Burnaby, British Columbia, focusing on customer service excellence. Engage with clients, process transactions, and identify banking solutions.
As a Customer Experience Associate at TD Canada Trust, your primary focus will be helping customers understand and navigate banking services. Candidates need at least 1 year of relevant experience and exemplary communication skills. You’ll ensure quality transactions, respond to inquiries, and meet assigned goals while promoting banking solutions promptly.
Key Responsibilities:
• Accurately execute financial transactions per TD guidelines
• Identify client needs and suggest appropriate solutions
• Address customer concerns and escalate issues when necessary




• Meet business objectives by recommending banking products
• Collaborate with teammates to foster a supportive work environment
Requirements:
• High School diploma and 1+ years experience in customer service
• Solid administration and organizational skills
• Hands-on knowledge of MS Office tools
• Detail-oriented and proactive in task handling
• Korean language skills considered a plus
Your role will enhance TD’s client experience, fostering deep connections.
#J-18808-Ljbffr

📌 TD Customer Experience Associate Role (Burnaby)
🏢 TD Bank Group
📍 Burnaby