Job Description Position: RQ11520 / RQ11521- UX Designer - Senior -Prior Public Service/OPS experience Location: 5700 Yonge St.

Toronto / 49 Places D''Armes, Kingston Long Term Contract 5 days onsite Must Have: Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc.

Synthesize research findings into insightful and concise user research documents, such as user journey maps, personas, service blueprints, and affinity maps.

Lead design ideation and deliver design deliverables to-be service design blueprints, information architecture, wireframes, mockups, and interactive prototypes.

Experience working in an agile, sprint-based development environment Understanding and working knowledge of iterative product development cycles (Discovery, Agile, Beta, Live) Experience with Figma user interface design software Experience designing interfaces with a design system Ability to work with Ontario Design system Nice to have: Prior OPS or Public sector exp Experience and Skill Set Requirements General Skills (55%): Relevant experience creating GUI designs based on user interaction and performance Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users Managing end-to-end user research from recruiting to synthesis.

Proficiency with design and prototyping tools Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing,



tracking usability metrics, A/B testing, card sorting, etc.

Thorough understanding of the limitations and appropriate use of web development technologies Experience in designing online programs with emphasis in the emotional aspects of human experience Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces Experience facilitating the clients product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces Experience identifying design problems and devising elegant solutions Experience making strategic design and user-experience decisions related to core, and current, functions and features Experience gathering user feedback to configure existing interfaces A team player with a track record for meeting deadlines,



managing competing priorities and client relationship management experience Experience with Figma, Canvas and similar tools Communications Skills (30%) Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.

Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.

Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.

Demonstrated experience within a collaborative team working at different levels.

Desirable Skills: (10%) Knowledge of accessability testing Ability to work with Ontario Design system Knowledge of digital service standard.

Experience with complex design challenges, especially in dealing with legacy systems and nuanced stakeholder/approval relationships Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc.

Proficient in designing with accessibility in mind, and meeting WCAG 2.1 AA requirements Prior Public Service/OPS experience: (5%) Thanks Richard Tucker | Account Manager Arthur Grand Technologies Inc 8(A) Certified Business | CMMI (L3) | ISO 9001:2015 Certified | ISO/IEC 27001:2022 Certified NMSDC Minority Business Enterprise (MBE) Arthur Grand is an Equal Opportunity Employer (Including disability/Vets) Additional Information All your information will be kept confidential according to EEO guidelines.

📌 Senior UX Designer - Toronto, ON - Canada - Long Term Contract - Prior Public Service/OPS experience
🏢 Arthur Grand Technologies
📍 Toronto