Role Name: Production Support Engineer (Deposit Systems) Location: Montreal, QC JOB DESCRIPTION: Experience ( to years) Position Overview: We are seeking a Senior COBOL / Production Support Engineer to maintain and optimize our core client deposit platform (Depo).

This role balances hands-on system enhancements with critical production support, including managing nightly batch processing and resolving application incidents.

The ideal candidate possesses strong legacy system expertise in COBOL, Control-M enterprise job scheduling, and Linux shell scripting / OpenVMS DCL.

Because this role supports a core deposit platform, a solid foundational understanding of banking and accounting principles is essential for validating interest calculations, account balances, and financial statements.

Technical Skills & Requirements: COBOL Programming: Intermediate to advanced proficiency in writing, optimizing, and debugging COBOL code.

Scripting Capabilities: Advanced Linux shell scripting and environment automation skills; experience with OpenVMS DCL is highly preferred.

Job Scheduling: Hands-on operational experience managing and troubleshooting enterprise batch windows using Control-M (or a comparable scheduler).

Database Skills: Intermediate to advanced knowledge of Oracle PL/SQL, database schemas, and SQL query construction.

Domain Knowledge & Experience: Banking & Accounting: Foundational knowledge of basic banking and accounting principles (, debits/credits, general ledger postings, interest accruals, and transaction balances).

Operating Systems:



Direct experience working within Linux/Unix production environments; experience with the OpenVMS operating system is a strong asset. SDLC & Process Tools: Proven familiarity with standard Software Development Life Cycle (SDLC) methodologies, change control procedures, and daily operational proficiency with Jira.

Key Jobs & Responsibilities: Production Support & Batch Monitoring: Provide comprehensive production support for the Depo platform.

Support the nightly batch schedule on an on-call rotation basis using Control-M.

Incident Resolution & Troubleshooting: Investigate, diagnose, and resolve technical issues, failed batch jobs, and processing anomalies occurring in the batch.

User Support & Data Extraction: Address user inquiries regarding application functionality, including account and interest statements.

Extract data on balances, accounts, and transactions.

Engineering & Enhancements: Design and develop system enhancements, ad hoc requests, and robust setting scripts using Linux shell and OpenVMS DCL.

Analysis & Documentation: Perform analysis for system upgrades.

Provide development/testing estimates, and author technical design specifications and application documentation.

Testing & Release Coordination: Execute integrated testing with related applications.

Create and manage formal change requests (CR) following corporate SDLC guidelines.

Process & Compliance: Maintain real-time task tracking in Jira.

Provide daily updates to management.

Adhere strictly to institutional client policies and mandatory training timelines.

📌 Production Support Engineer (Deposit Systems) (Montreal)
🏢 eTeam
📍 Montreal