Elevate your career as an HVAC Dispatcher with Johnson Controls in Calgary. This in-office role focuses on customer service, scheduling efficiencies, and technician coordination for successful operations.
Johnson Controls seeks an HVAC Dispatcher with two to five years of service industry experience. You will manage technician scheduling, assess service completion, and direct communications with customers. This position emphasizes organizational skills and the ability to handle multiple tasks effectively while ensuring adherence to service quality.
Key Responsibilities:
• Receive and prioritize customer service requests promptly
• Schedule technicians effectively based on customer needs
• Maintain accurate customer and job information in systems




• Conduct daily debriefs and monitor technician progress
• Coordinate parts ordering and PO creation for timely service
Requirements:
• High school diploma or equivalent required
• 2-5 years managing service operations or scheduling
• Strong organizational and detail-oriented skills
• Excellent interpersonal communication abilities
• Capability to handle diverse projects and tasks
Contribute to enhancing customer satisfaction and operational excellence at Johnson Controls in this agile dispatcher role.
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📌 HVAC Service Coordinator at Johnson Controls (Calgary)
🏢 Johnson Controls
📍 Calgary